FAQ

Q: I can’t connect to remote computer, SOViewer just display “connecting” and makes it infinitely.

A: Sorry for that. Sometimes bugs happens. In that case please try to reconnect again or if it doesn’t help restart SOViewer via clicking on it’s shortcut.

Q: I can’t make remote control via mouse or keyboard. I just see video feed from remote machine.

A: We are apologize for that. To resolve this issue you have to try reconnect to the remote computer.